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Nov 12, 2024

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4.50c to be paid August 02, 2024

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Connecting people, places & things for a better future

Vodafone Business helps organisations succeed in a digital world. With our expertise in connectivity, our leading Internet of Things (IoT) platform and our global scale, we provide what businesses of all sizes need to thrive.
€8bn of Group revenue Our Vodafone Business segment is becoming increasingly important 
5% Business service revenue growth in 2024 Last year, we saw strong growth across corporate, SME and public sectors
€140+bn addressable market size Business segment presents a significant growth opportunity 

Our business services

We serve private and public sector customers of all sizes with a broad range of connectivity services, supported by our dedicated global network. We have unique scale and capabilities, so we are expanding our portfolio of products and services into growth areas such as unified communications, cloud and security, and IoT. 

Mobile communications

Delivering secure and reliable mobile connectivity across Europe, Africa, Asia and the US.

Always-on network connectivity

We provide secure data services worldwide through our fixed connectivity solutions for multinational organisations.

Unified communications

Combining products and services to help streamline communications and address business needs.

Cloud and security

We help businesses take full advantage of cloud functionality in a safe and secure environment.

Wholesale services

International voice, fixed connectivity, messaging and internet services for wholesale telecommunications providers.

IoT connectivity

Our leading IoT networks help businesses to reduce operational costs, automate processes and enter new markets. 

Roadmap

We recognise that this is a changing market and, to grow, we need to refocus our energies away from trying to reinvent our service offering and instead focus on what we do well. It is our ambition to be the best-in-class telco in Europe and Africa, as well as becoming Europe’s leading platform for Business. To do this, we have developed a new roadmap for Vodafone, highlighting our vision for the years ahead. 

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Customers

While there is much more to do, we are already delivering improvements in customer satisfaction and increasing customer loyalty.

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Customers

Key metrics we focus on:

  • Consumer NPS
  • Detractors
  • Revenue market share
  • Network quality
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Simplicity

We need to become a simpler and less complex business – by simplifying our operations and executing on our cost programmes to improve productivity.

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Simplicity

Key metrics we focus on:

  • Europe opex savings
  • Productivity
  • Shared operations NPS
  • Employee engagement
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Growth

By removing internal complexities, we will be better positioned to deliver on our strategy, providing easy-to-use digital functionality to both consumers and businesses, thereby reaffirming ourselves as a best-in-class telco for Consumers in Europe and Africa.

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Growth

Key metrics we focus on:

  • Service revenue growth
  • Adjusted EBITDAaL growth
  • Adjusted free cash flow
  • Pre-tax ROCE

Financial and operational performance

Vodafone Business is growing across all customer segments. Acceleration has been driven by strong public sector growth and digital services adoption.

Performance category

Highchart Data

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