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H1 FY25 Results

Nov 12, 2024

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Q3 FY25 Trading Update

Feb 04, 2025

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Final Dividend FY24

4.50c to be paid August 02, 2024

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Vodafone is a leading pan-European and African telecoms company.

Our purpose is to connect for a better future. We use technology to improve lives, digitalise critical sectors and enable sustainable, inclusive digital societies.
330 million customers in 15 countries connected through our mobile and fixed services

Our strategic priorities

We have three clear strategic priorities to drive operational excellence across the Group.

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Customers

While there is much more to do, we are already delivering improvements in customer satisfaction and increasing customer loyalty.

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Customers

Key metrics we focus on:

  • Consumer NPS
  • Detractors
  • Revenue market share
  • Network quality
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Simplicity

We need to become a simpler and less complex business – by simplifying our operations and executing on our cost programmes to improve productivity.

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Simplicity

Key metrics we focus on:

  • Europe opex savings
  • Productivity
  • Shared operations NPS
  • Employee engagement
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Growth

By removing internal complexities, we will be better positioned to deliver on our strategy, providing easy-to-use digital functionality to both consumers and businesses, thereby reaffirming ourselves as a best-in-class telco for Consumers in Europe and Africa.

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Growth

Key metrics we focus on:

  • Service revenue growth
  • Adjusted EBITDAaL growth
  • Adjusted free cash flow
  • Pre-tax ROCE

Customer segments

Vodafone Business

We help businesses succeed in a digital world. Our reach is global. Sector expertise includes energy and utilities, logistics and transport, insurance, automotive, retail and manufacturing.

17m

organisations around the world stay connected through our networks

157.5m

connections on our market leading global IoT platform

182

Double-digit growth in Digital Services, supported by our global platforms and partnerships

Consumer Europe

We’re one of the largest 5G networks in Europe.

344

cities in 10 European markets covered by our 5G network

95 m

households with gigabit speeds

Consumer Africa

We’re a technology leader in Africa, connecting millions of mobile customers and data service users across eight nations. Our 5G launch programme to date includes South Africa, Tanzania, Kenya, Lesotho and Mozambique. We offer a variety of financial technology services, including M-Pesa, Africa’s largest payments platform, and VodaPay. M-Pesa is active in 7 countries, with 56.7m active customers and 26bn transactions per annum.

189.8m

mobile customers across seven countries

94.8m

data service users

46m

female customers added since 2016, helping to close the mobile gender gap

Empowering People
We want everyone to fully benefit from the digital society, regardless of who they are or where they live.
  • Closing the digital divide
    We are implementing new technology to roll out our network to rural locations and increase access to smartphones in our markets.
  • Supporting communities
    We provide relevant products and services to address societal challenges such as gender equality, financial inclusion and digital skills, increasing productivity and enabling small businesses to thrive.
  • Supporting vulnerable communities
    We provide connectivity and services to refugees, those experiencing abuse or poverty, and after natural disasters.

Protecting our Planet
We help to protect our planet by reducing our environmental impact and helping society decarbonise.
  • Net zero
    We are working to reach net zero emissions across our full value chain by 2040.
  • Enablement
    We aim to enable our customers to reduce their carbon emissions by 350 million tonnes between 2020 and 2030.
  • E-waste
    We are driving action to ensure our network and device waste is reduced, resold or recycled.

Maintaining Trust
At the heart of everything we do is maintaining trust with our customers etc..
  • Customers
    Customers trust us with their data and maintaining this trust is critical.
  • Employees
    We create a safe and inclusive environment for our colleagues.
  • Society
    We are committed to ensuring that our business operates ethically, lawfully and with integrity.
  • Suppliers
    We collaborate with our suppliers to promote sustainable and responsible business practices, along the entire value chain.

Sustainability drives our purpose

Vodafone Group Plc is consistently ranked highly compared with other telcos. We act responsibly and ethically, wherever we operate, and we’re working to overcome some of society’s most critical challenges. But don’t just take our word for it. Discover how our ESG profile, performance and transparency are assessed by independent agencies. 

Sustainability drives our purpose