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Digital services & experiences Investor Briefing

Digital Services & Experiences Investor Briefing

Leading digital services & outstanding experiences

We are building deep & trusted customer relationships in our core connectivity products, through leading innovation in digital services, as part of our transformation into a new generation connectivity and digital services provider.

Digital Services & Experiences

Presentation PDF, 17.4MB

Connecting people, places & things for a better future

Presentation videos

Deep & trusted customer relationships

•   We have deepened relationships with consumers over the last 3 years;
•   The expectations of consumers are evolving;
•   Leveraging group scale to improve customer loyalty further;
•   Trusted relationships underpin our revenue growth & productivity gains.

Leading digital consumer services

•   We have compelling growth opportunities in adjacent digital services;
•   We have the commercial & technical capabilities to deliver;
•   We are developing scalable digital platforms for key growth areas;
•   Our digital platforms have an attractive economic model.

The leading FinTech in Africa

•   We built the leading FinTech platform in Africa;
•   We have a strong opportunity to extend our leading position;
•   Our economic model is highly attractive;
•   We have a clear strategic roadmap for growth.

The global IoT connectivity leader

•   We built the leading global IoT connectivity business;
•   The addressable market opportunity is compelling;
•   Significant benefits from scalable platforms & services;
•   Our economic model is highly attractive.

Case study videos

Topics ranging from brands, mass personalisation of marketing, AI-enabled customer service, Vodafone TV, Vodacom financial services, M-Pesa, and IoT solutions.

12 May 2021

Second brands

12 May 2021

Purpose-led brand

12 May 2021

Mass personalisation of marketing

12 May 2021

AI-enabled customer service

12 May 2021

Vodafone TV

12 May 2021

Curve - The smart GPS tracker

12 May 2021

Vodacom Financial Services including VodaPay

12 May 2021

History of M-Pesa

12 May 2021

M-Pesa Africa & the new M-Pesa app

12 May 2021

M-Pesa customers

12 May 2021

End-to-end IoT solutions

12 May 2021

Digital for green

12 May 2021

Energy & utilities smart solutions

Watch the Q&A session

Alex Froment-Curtil, Shameel Joosub, Vinod Kumar & Erik Brenneis hosted a live Q&A session on Sep 29, 2021

Watch here Transcript
Watch Q and A session
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