Our European consumer business
Customer transformation underway to improve consumer NPS1
Vodafone Consumer NPS (YoY) | Gap reduction to NPS leader (YoY) | |
Germany | ↔ | -1 |
Italy | ↔ | 3 |
UK | ↑ | 5 |
Other Europe2,3 | ↔ | Stable |
Our strategic priorities
We are focusing more on our customers as we aim to be a best-in-class telco for Consumers in Europe and Africa. We are already seeing the first impacts of our focus on our strategic priorities of customers, simplicity and growth.
News and insights
Vodafone, Qualcomm Technologies, Inc. and Xiaomi continued their innovative streak with the successful test in Germany and Spain of a new 5G technology capable of download speeds close to 1.8 gigabits-per-second (Gbps) using a new smartphone.
Vodafone calls for a new Connectivity Union to help accelerate Europe’s digital ambitions and unleash its ability to compete on a global scale.
Vodafone and Meta today announced that they have collaborated on a new way to free up network capacity for all mobile customers, including allowing them to view more high-quality short videos.