Consumer Europe

Notes:
1 Group service revenue includes the results of Germany, UK, Other Europe, Africa, Other Markets (comprising only Turkey in FY24) and Common Functions. Prior period Group-level and Europe-level metrics have been re-presented to reflect that Vodafone Spain and Vodafone Italy are now reported as discontinued operations under IFRS and are therefore excluded from these metrics.
2 This is a non-GAAP measure that is presented to provide readers with additional financial information that is regularly reviewed by management and should not be viewed in isolation or as an alternative to the equivalent GAAP measure.
3 Prior period Group-level metrics have been re-presented to reflect that Vodafone Spain and Vodafone Italy are now reported as discontinued operations under IFRS.
4 Africa refers to the Group's interests in Vodacom Group Limited and its subsidiaries including those located outside of South Africa. From 1 April 2023, the Group revised its segmental reporting by moving Vodafone Egypt to the Africa segment. Prior period comparatives have been re-presented on the new basis of segmental reporting. There is no impact on previously reported Group metrics.
5 Net additions in Q2 23/24 exclude a base clean up of 179k business customers.
6 Group totals exclude mobile customers from Italy, Spain, Hungary, and Ghana.
7 Net additions for Q4 21/22 exclude a base clean up of 27k customers.
8 Net additions for Q3 23/24 exclude a base clean up of 18k customers.
9 Net additions in Q4 23/24 include the disconnection of 109k zero-usage business contract SIMs issued during the COVID-19 pandemic and also reflect a change in the disconnection policy for prepay SIMs from 180 days to 90 days of inactivity.