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Nov 12, 2024

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Feb 04, 2025

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4.50c to be paid August 02, 2024

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ESG strategy

ESG strategy

Our ESG approach

We address Environmental, Social and Governance (‘ESG’) topics through our Purpose strategy, with the goal of enabling an inclusive, sustainable and trusted digital society.

66.2 million We’ve connected more than 66 million customers to our financial inclusion services and are aiming for 9 million more by 2026.
35% Women account for over a third of our management and senior leadership roles, and we are aiming for 40% by 2030.
59% We have achieved 59% reduction in Scope 1 and 2 emissions since 2020. We are aiming for net zero operations in Europe by 2028 and in Africa by 2035.

At Vodafone, our purpose is to connect for a better future

Our strategy helps to deliver the targets related to our two purpose pillars: ‘Empowering People’ and ‘Protecting Our Planet’. This is underpinned by our commitment to ‘Maintaining Trust’ in everything we do. This ensures that Vodafone acts responsibly and ethically, wherever we operate.

Our social contract represents the partnership we wish to develop with governments, policy makers and civil society. We are also committed to supporting the delivery of the UN Sustainable Development Goals (SDGs).

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Empowering People
We want everyone to fully benefit from the digital society, regardless of who they are or where they live.
  • Closing the digital divide
    We are implementing new technology to roll out our network to rural locations and increase access to smartphones in our markets.
  • Supporting communities
    We provide relevant products and services to address societal challenges such as gender equality, financial inclusion and digital skills, increasing productivity and enabling small businesses to thrive.
  • Supporting vulnerable communities
    We provide connectivity and services to refugees, those experiencing abuse or poverty, and after natural disasters.

Protecting our Planet
We help to protect our planet by reducing our environmental impact and helping society decarbonise.
  • Net zero
    We are working to reach net zero emissions across our full value chain by 2040.
  • Enablement
    We aim to enable our customers to reduce their own carbon emissions by 350 million tonnes between 2020 and 2030.
  • E-waste
    We are driving action to ensure our network and device waste is reduced, resold or recycled.

Maintaining Trust
Maintaining trust with our customers, employees, suppliers and the societies we serve is at the heart of everything we do.
  • Customers
    Customers trust us with their data and maintaining this trust is critical.
  • Employees
    We create a safe and inclusive environment for our colleagues.
  • Society
    We are committed to ensuring that our business operates ethically, lawfully and with integrity.
  • Suppliers
    We collaborate with our suppliers to promote sustainable and responsible business practices, along the entire value chain.

Responsible business

Our sustainability strategy is embedded in our social contract, which describes the positive impact we aim to have on the communities we operate in.

Our social contract is integral to helping us drive forward our sustainability initiatives through a structured and coherent approach. It enables us to create new partnerships with governments and stakeholders alike, to overcome some of society’s most critical challenges.

In return, we encourage governments, policymakers and regulators to adopt a pro-investment, pro-innovation approach, allowing network operators to make sufficient returns on their investments.

Responsible business Social contract
Responsible
SASB

SASB

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Governance

Governance

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