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H1 FY25 Results

Nov 12, 2024

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Q3 FY25 Trading Update

Feb 04, 2025

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Share Price and Dividend Announcement

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Final Dividend FY24

4.50c to be paid August 02, 2024

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Where we’ve been

Where we’ve been

  • Consumer dominated organisation
  • Inconsistent consumer experience
  • Complex structure
  • Sub-optimal capital allocation

What we’re changing

What we’re changing

  • Balanced focus on Business + consumer
  • Consumer back-to-basics to win in the market
  • Leaner organisation focused on value
  • Portfolio right-sized for growth

    Our priorities

    Our priorities

    • Customers
    • Simplicity
    • Growth

    Our strategic priorities

    Our strategic priorities makes us well positioned to take advantage of the key mega trends shaping our industry

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    Customers

    Our customers expect seamless connections, reliable upgrades and simple service interactions. We’re making these basics our focus. 

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    Customers

    • Delivering the simple and predictable experience our customers expect
    • Getting the basics right and refocusing our resources towards improving customer experience
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    Simplicity

    We need be agile and decisive. By reducing complexity within our business, we’re freeing ourselves up to be commercially competitive.

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    Simplicity

    • Become a simple and faster business
    • Simplify our operations and executing on our cost programmes to improve profitability
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    Growth

    We must focus on a portfolio of segments, products and geographies that’s right-sized for growth and returns.

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    Growth

    • Right-sizing the portfolio for growth
    • Significant opportunity to grow in:
      • Business
      • Africa
      • Vodafone investments

    Progress against our strategic priorities

    In FY24 we right-sized our European portfolio for growth. We announced a merger between Vodafone UK and Three UK, an €8bn sale of Vodafone Italy to Swisscom, and completed the €5bn sale of Vodafone Spain to Zegona. We are now focused on growing telecommunications markets, where we have strong assets and good scale.

    Consumer NPS Detractors Revenue market share
    Germany
    UK
    Other Europe
    South Africa

     

    Key:   Improved   Deteriorated   ↔ Stable

    Network quality
    Very good reliability in all European markets. German cable network recognised in 4 independent tests.

    €0.4bn

    European opex savings1

    (FY23 and FY24)

    c.5k

    Productivity1

    Role reductions

    +85%

    Shared operations NPS

    +75%

    Employee engagement

    +6.3%

    Organic service revenue growth

    +5.0%

    B2B organic service revenue growth

    +2.2%

    Organic adjusted EBITDAal growth

    €2.6bn

    Adjusted free cash flow

    +7.5%

    Pre-tax return on capital employed