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Jul 24, 2025

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Nov 11, 2025

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Final Dividend FY25

2.25c to be paid August 01, 2025

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Where we’ve been

Where we’ve been

  • Consumer dominated organisation
  • Inconsistent consumer experience
  • Complex structure
  • Sub-optimal capital allocation

What we’re changing

What we’re changing

  • Balanced focus on Business + consumer
  • Consumer back-to-basics to win in the market
  • Leaner organisation focused on value
  • Portfolio right-sized for growth

    Our priorities

    Our priorities

    • Customers
    • Simplicity
    • Growth

    Our strategic priorities

    Our strategic priorities makes us well positioned to take advantage of the key mega trends shaping our industry

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    Customers

    Our customers expect seamless connections, reliable upgrades and simple service interactions. We’re making these basics our focus. 

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    Customers

    • Delivering the simple and predictable experience our customers expect
    • Getting the basics right and refocusing our resources towards improving customer experience
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    Simplicity

    We need be agile and decisive. By reducing complexity within our business, we’re freeing ourselves up to be commercially competitive.

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    Simplicity

    • Become a simple and faster business
    • Simplify our operations and executing on our cost programmes to improve profitability
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    Growth

    We must focus on a portfolio of segments, products and geographies that’s right-sized for growth and returns.

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    Growth

    • Right-sizing the portfolio for growth
    • Significant opportunity to grow in:
      • Business
      • Africa
      • Vodafone investments

    Progress against our strategic priorities

    Over the past two years, Vodafone has changed. We have reshaped our operating footprint, reset our capital structure, whilst simplifying our operations and improving customer experience. In reshaping our operating footprint, we have completed the sale of Vodafone Spain and Vodafone Italy, and we expect the merger with Three UK to complete in the first half of 2025. Within all markets, we continue to make progress across our priorities of Customers, Simplicity and Growth. We have improved customer satisfaction across our markets, with both UK and Germany achieving their best ever results and the UK now leading in the market. Whilst we still have much more to do to reach the full potential of our businesses, we are now entering a phase of medium-term, sustainable Adjusted free cash flow growth, as evidenced already in our guidance for FY26. 
    Consumer NPS Detractors Revenue market share
    Germany
    UK
    Other Europe
    South Africa

     

    Key:   Improved   Deteriorated   ↔ Stable

    Network quality
    'Very good reliability' in all European markets. German cable network recognised in 4 independent tests.

    €0.4bn

    European opex savings2

    (FY23 - FY25)

    7.7k

    Productivity (role reductions)2

    (up to FY25)

    +81%

    Shared operations NPS5

    +75%

    Employee engagement index3,5

    +5.1%

    Organic service revenue growth

    +4.0%

    B2B organic service revenue growth

    +2.5%

    Organic adjusted EBITDAal growth

    €2.5bn

    Adjusted free cash flow

    +7.0%

    Pre-tax return on capital employed