Our strategic priorities
Our strategic priorities makes us well positioned to take advantage of the key mega trends shaping our industry
Progress against our strategic priorities
| Consumer NPS | Detractors | Revenue market share | |
| Germany | ↑ | ↑ | ↓ |
| UK | ↔ | ↑ | ↑ |
| Other Europe | ↑ | ↑ | ↑ |
| South Africa | ↑ | ↓ | ↓ |
Key: ↑ Improved ↓ Deteriorated ↔ Stable
Network quality
'Very good reliability' in all European markets. German cable network recognised in 4 independent tests.
€0.4bn
European opex savings2
(FY23 - FY25)
7.7k
Productivity (role reductions)2
(up to FY25)
+81%
Shared operations NPS5
+75%
Employee engagement index3,5
+5.1%
Organic service revenue growth
+4.0%
B2B organic service revenue growth
+2.5%
Organic adjusted EBITDAal growth
€2.5bn
Adjusted free cash flow
+7.0%
Pre-tax return on capital employed